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I’m shielding, but Halifax still wants me to visit a branch

Sumary of I’m shielding, but Halifax still wants me to visit a branch:

  • Last month, I needed to send £35,000 to family in the US, which had to be done in two transactions so as not to exceed the bank daily limit…
  • I asked Halifax by phone to transfer the first £20,000, but was told that further authentication was required and that I needed to contact its fraud department…
  • I’ve published many horror stories of what can happen when they don’t scrutinise unusual payments, so it encouraging the Halifax was so protective…
  • Pensioner HW was told she had to visit her Halifax branch with ID before her new address could be registered and JM, 70, in London was told to visit his local NatWest by the bank fraud team after trying to make a payment to his brother……

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